Delivery Information

Our delivery options for each product are listed on the relevant product pages.

(UK only)
Delivery timeframes differ and are stated on the product page and at the checkout. Timeframes are estimated.Up to £3.75 per product, often less. Many are free.*
(UK only)
Delivery will be made by the date stated on the product page at the time of ordering. £6.95 per product.*
(UK only)
Delivery is on the next available Saturday after the product has been dispatched.£10.95 per product.*

* Multiple products of the same size from the same Partner won’t increase the delivery cost. Please check the total cost on the checkout page.

Please note that personalised, bespoke and made-to-order products can take up to 30 days to make.

Our Partners choose whether to offer Tracked Express, Saturday or International delivery options.

Always check the relevant product page for accurate delivery information. By purchasing an item you agree to the stated delivery date. In the event of any change, you’ll be notified of a revised delivery date by email.

Delivery times

Delivery timeframes differ and are stated on the product page and at the checkout. Timeframes shown for standard delivery are estimated from dispatch.

The Partner will include details of delivery times on the relevant product page and will let you know when they aim to dispatch your products once you’ve placed the order.

If you want more information about delivery for a product that you’ve already ordered, please contact the Partner by using the contact link on your order confirmation email. If you require further assistance please get in touch with us – we’ll be happy to assist.

Very occasionally, unavoidable factors can delay a parcel (for example, bad weather or postal strikes). If this happens the Partner will contact you and, where possible and appropriate, will agree on a revised delivery date with you. Once your order has been dispatched, the Partner will be in touch again to let you know when to expect delivery.

Delivery and promotions

If you take advantage of a promotional code, the reduction is applied only to the price of the product and not the delivery cost. Any free delivery offers refer to standard UK delivery only.

UK delivery of standard products

Most standard orders to the UK are delivered for £3.75 or less, many are free. The delivery cost is based on the product’s size and weight.

If a product is delivered free of charge this is displayed on the product page.

UK delivery of non-standard products

A non-standard product is something that’s considered to be fragile, perishable, high value, large, heavy, or something that has exceptional delivery requirements. For these products, the above costs won’t apply – you’ll find the delivery cost on the product page.

UK-tracked express delivery

If you need something quickly, many Partners offer Tracked Express Delivery to UK destinations. The product will be delivered by the date stated on the product page at the time of ordering.